Public Offer Agreement

This Public Offer Agreement (the "Agreement") is a public offer made by FOP Pidhorny Mykyta Kostyantynovych (hereinafter referred to as the "Seller"), acting under the laws of Ukraine, and applies to all purchases made through the online store Luxora Optic.

By placing an order on this website, the Customer fully accepts the terms of this Agreement.

1. General Provisions

This Agreement governs the relationship between the Seller and the Customer when purchasing goods through the website.

The Seller reserves the right to modify this Agreement at any time without prior notice.

2. Subject of the Agreement

The Seller agrees to sell and deliver goods (sunglasses and related products), and the Customer agrees to pay for and accept the goods according to the terms of this Agreement.

3. Order Placement

Orders can be placed through the website by selecting products and completing the checkout process.

The Customer must provide accurate information including:

  • Full name
  • Delivery address
  • Phone number
  • Email address

4. Payment Terms

Payment can be made using bank cards (Visa, Mastercard) or other available payment methods displayed on the website.

The Customer pays the price indicated on the website at the moment of placing the order.

5. Delivery

Orders are processed within 1–2 business days after payment confirmation.

Delivery is carried out by international courier or postal services.

Estimated delivery time:

  • Europe: 10–15 business days
  • Other countries: up to 25 business days

Delivery costs are calculated during checkout depending on the destination.

The Seller is not responsible for delays caused by courier services or customs procedures.

6. Returns and Exchanges

Customers have the right to request a return or refund within 14 days of receiving their order.

To be eligible for a return:

  • The item must be unused
  • The item must be in its original packaging
  • All tags and labels must remain attached

Once the returned product is received and inspected, the refund will be processed.

7. Refund Policy

Refunds are issued within 7–10 business days to the original payment method used during the purchase.

Shipping costs are non-refundable unless the product is defective or incorrect.

8. Warranty

Warranty terms depend on the product manufacturer and applicable consumer protection laws.

9. Liability

The Seller is not responsible for improper use of the products by the Customer.

10. Dispute Resolution

Any disputes arising from this Agreement shall be resolved through negotiations.

If an agreement cannot be reached, disputes will be resolved in accordance with the laws of Ukraine.

11. Contact Information

Company: FOP Pidhorny Mykyta Kostyantynovych

Registration number: 3695402795

Address: Kharkiv, Ukraine

Email: luxoraopticeu@gmail.com

Last updated: June 5, 2026

Luxora Optic

Premium eyewear for those who appreciate timeless design and exceptional quality.

Get in Touch

Email: luxoraoptic@gmail.com

Kharkiv, Ukraine

© 2026 Luxora Optic. All rights reserved. • FOP Pidhorny Mykyta Kostyantynovych